Reason code, response deadline, order record, refund status, delivery or usage proof, policy text, and customer messages sorted by what each item proves.
Deadline-first.
Organize the strongest proof before the response window closes.
No account access.
Send documents only. Do not send passwords, API keys, or store login.
Outcome boundary.
The card issuer or bank decides the dispute outcome.
What the review includes
A dispute packet you can inspect before submitting to the processor.
A concise list of weak, missing, stale, irrelevant, or risky evidence before you submit an irreversible processor response.
A short dispute narrative with the strongest proof first, followed by labeled attachments and facts that match the dispute category.
Redaction reminders, attachment order, deadline risk, no-access boundaries, and a final check against promised dispute outcomes or unsupported claims.
Reviewed packet standard:
one open dispute, one evidence inventory, one missing-proof list, one issuer-ready response structure, and one final checklist. If the reviewed packet does not address the facts you provided, email within 7 days for revision or refund.
Paid review
Reviewed dispute packets for merchants who need the evidence organized fast.
Evidence Fit Check
$49
Quick fit notes on whether one live dispute has enough real evidence for a paid ChargebackPacket.
- Best when the deadline, dispute reason, and file set are known but purchase fit is unclear.
- Credited toward Packet Review when the case fits.
- No processor login, no direct submission, no promised dispute result.
Packet Review
$149
Reviewed chargeback evidence packet from details you provide, delivered by email within 1 business day.
- Risk notes, missing evidence, upload order, and draft rebuttal.
- Best for one open Stripe, Shopify, or payment-processor dispute.
- No platform login access, no submission, no promised dispute result.
Urgent Same-Day Packet
$399
Same-day packet review and cleanup with one revision when files are sent before 3 PM Central.
- Priority review of claim, reason code, evidence map, file labels, and rebuttal text.
- Best for high-value or near-deadline disputes.
- You submit the dispute response in your own processor dashboard.
5-Packet Queue Credit
$249
One-time queue credit for up to 5 dispute packet reviews from files you provide.
- Reusable evidence workflow for low-volume ecommerce or SaaS merchants.
- Best for merchants with several low-to-mid-value disputes to organize.
- No login access and no card-network or processor affiliation claims.
Evidence Fit Check, $49.
Use the lower-friction fit check when you have one live dispute, the response deadline, and evidence files ready, but want confirmation that the facts fit this packet before buying the full review. The $49 payment is credited toward the full packet if the case fits. No platform login access, no direct submission, and no dispute outcome is promised.
Quality boundary.
If the reviewed packet does not address the facts you provided, email within 7 days and we will revise it or refund the purchase.
Fulfillment.
After checkout, email the generated packet, dispute reason, response deadline, order details, processor screenshots, customer communications, policy text, and evidence files to doug@walseth.ai. Do not send passwords, API keys, verification codes, store access, or payment account access.
Before buying.
This is best for a live Stripe, Shopify, PayPal, or processor dispute with a response deadline and evidence you can safely email. Strong fit includes credit-not-processed after refund, subscription-canceled renewal claims, item-not-received with delivery proof, admitted receipt, product-unacceptable, repeat chargeback customers, or duplicate-refund risk. It is not a fit for fabricated evidence, direct processor submission, debt collection, legal/card-network advice, or a promised dispute outcome.
Ready for checkout when.
You can send the dispute notice, reason code, disputed amount, response deadline, processor screenshots, order or invoice record, strongest proof files, customer messages or policy text, and any current response draft after payment.
Opening packet sample
What the first page answers before longer screenshots.
- Dispute snapshot: reason code, amount, processor, response deadline, customer claim, and shortest factual timeline.
- Evidence order: strongest refund, delivery, usage, subscription, billing, policy, or message proof before generic screenshots.
- Risk notes: missing proof, private data to redact, unsupported claims to remove, and final upload checklist for your own processor workflow.
Sources
Why the packet is structured this way
Deadline
Stripe says failure to respond before the deadline can mean automatically losing the dispute.
Reason fit
Stripe and Shopify both frame evidence around the dispute category, not a generic order story.
Finality
Stripe says submitted evidence cannot be amended, so the packet should be complete before submission.
Files
Stripe cautions against external links and recommends concise files organized by evidence type.
Boundary
The packet is organized for your processor dashboard; you submit it yourself.
Stripe chargeback evidence checklist
Shopify chargeback response checklist
Subscription chargeback response checklist
SaaS chargeback evidence packet guide
Chargeback after refund packet
Repeat chargeback customer packet
Stripe fraudulent dispute evidence
Item not received chargeback evidence
Product unacceptable chargeback response
Stripe dispute response docs
Shopify chargeback process docs
Stripe evidence best practices